Surplus
Auctions
Online Sales
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Your
privacy is very important to us. In order
for us to gain and maintain your continued
patronage, PetroChemLink operates under a
strict code of conduct, detailed below in
our Privacy Statement. PetroChemLink is committed
to providing you, our valued customer, with
a safe and satisfying online experience.
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PetroChemLink Privacy Statement
1.
Why do I need to supply
information?
2. When is information
collected?
3. Are my details safe
when being transmitted to you?
4. What information is
collected?
5. Where will my information
be used?
6. Will my information
be given to anyone else?
7. How will PetroChemLink
keep my information safe?
8. Can I correct or update
my information?
9. Contacting PetroChemLink.
By registering with PetroChemLink, you consent
to the use and disclosure of your company
information as described in this privacy statement.
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1.
Why do I need to supply information?
PetroChemLink
requires your company information in order
that we can process your online Purchases
and deliver your purchases to you and if you
a seller to ensure the delivery of your products.
Naturally, you must be a registered customer
prior to placing any bids or products with
PetroChemLink. You can view all auctions and
products at any time, but you will need to
register before you can bid, purchase or sell.
We also require company information to improve
the service we provide to you, such as by
giving you details of things you might be
interested in.
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2. When is information
collected?
There
is one area on the site where you may enter
and submit company information. The Registration
Form that will need to be completed prior
to placing a bid. A second area is your Profile
where you can modify or update some of your
personal information such as the delivery
address for your purchases or your telephone
contact number. We will also collect information
when you submit a bid (such as what you are
bidding for and how much you bid). In addition,
the PetroChemLink server automatically collects
certain information about your use of our
service. The information collected in each
case is described under section 4 below.
In order to improve our service and expand
the range of products we offer, PetroChemLink
does conduct surveys from time to time. Responding
to a survey will assist us by ensuring we
obtain products that are relevant to your
needs. We maintain this information in our
database on an on-going basis and endeavour
to advise you when suitable products become
available.
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3. Are my companies
details safe when being transmitted to you?
All
transmission of personal information is protected
using SSL encrypted transmission between your
Web browser and our Web server. You will know
when transmitted data is safe by a security
notice when you enter a secure page, and by
the presence of an icon on your browser, either
a key for Netscape or a lock for Microsoft
Internet Explorer. The pages where you submit
your account information, place a bid or buy,
and receive confirmation of a successful bid
are all covered by our strong security measures.
Additionally, secure web pages can be identified
by the URL. A standard page will begin with
'http://' where as a secure web page will
begin with 'https://'.
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4.
What information is collected?
The
PetroChemLink Registration Form requires potential
bidders buyers and sellers to provide:
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a.
Their contact details and billing information
(such as name, password/login, address, e-mail
address, delivery and billing address), credit
card details and expiry date.
b. Purchasing preferences or products
c. Miscellaneous information such
as how you heard about us, whether your purchase
is for personal or business use and where
you are connected to the web.
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Again, we stress that this information is
transmitted from your Web Browser to our Web
server in a secure encrypted format to ensure
that your privacy is protected. If the information
under 4(a) is not provided then we will be
unable to process your bids etc. or contact
you when items of interest to you come up
for auction or sale.
As stated above, we will also collect information
about the bids you submit such as what you
are bidding for, how much you bid, quantity
of goods you are bidding for, plus payment
and delivery details if you are the winning
bidder.
If you send us correspondence or complete
a PetroChemLink survey, we may also collect
this and keep it on your account file.
The PetroChemLink server automatically collects
additional information about your use of our
service. This information can be described
as "navigational data" and comprises: browser
type; IP address; the URL you come from and
go to; links to other sites you click on;
the pages you view on our site and time spent
on it; cookies; your domain type and service
provider. It is standard for many sites to
collect this type of information in order
to enable them to monitor usage of a site
and improve site content and navigation.
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5.
Where will the information be used?
Information
such as contact details and billing information
is collected in order that we can efficiently
process your bids, sales and products and
deliver any purchases to you without any unnecessary
delays. For example, we will send you e-mail
notifications of the status of your bid.
We also want to make your experience online
a satisfying and safe one by making it easier
and more rewarding for you to use our services.
We therefore ask you to provide other information
such as purchasing preferences and demographic
data. Naturally, we want you to come back
and visit us regularly, so we use the data
you supply to us, and your bidding history
to tailor the content we display to you according
to your preferences. We may also use it to
advise you when certain items of interest
to you are available. Should you so choose,
you can opt-out of receiving communications
from us at any time.
Navigational data collected by our system
that identifies you will not be used. Rather,
PetroChemLink may combine navigational data
and use the aggregated results (ie results
which do not identify any individual) in order
to create a better online experience for you.
We do this by using the aggregated data to
monitor site usage, for marketing to banner
advertisers and to improve the look, content
and navigation of the site.
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6.
Will information be given to anyone else?
PetroChemLink
does not disclose your information to third
parties except where it is required by law,
such as for law enforcement purposes or where
there is a threat to safety . Our warehouse
does supply your name, delivery address and
telephone number to our couriers and sellers
for the dispatch of your purchases, but we
require them to keep this information confidential.
PetroChemLink uses cookies to keep track of
your bidding. These cookies are placed in
your browser file on your hard drive and help
us collect general information about visitor
behaviour on our site, track password functions
and to help us develop better functionality
within our site. Cookies do not capture or
track any information and cannot identify
individual users.
We may also use an outside advertising company
to display ads on our site. These ads may
contain cookies. Cookies received with banner
ads are collected by our advertising company,
PetroChemLink does not have access to, or
control over, this information.
Our site contains links to other sites. We
stress that these sites may have a different
privacy policy to PetroChemLink's and you
should check this with them.
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7.
How will PetroChemLink keep my information
safe?
The
most important thing to remember here is to
always keep your PetroChemLink login and password
secret. Never give your login and password
to anyone.
PetroChemLink encrypts the transmission of
personal data between your Web browser and
our Web server so information remains secure
when sent to us. Additionally, information
received from you is stored in a system that
is not connected to the Internet and is not
accessible in any way. PetroChemLink operates
with a Digital Server Certificate, featuring
today's state of the art cryptographic techniques
to ensure that Digital ID's are not forged
or tampered with.
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8.
Can I correct or update my personal information?
Once
you have registered with PetroChemLink, you
may at anytime access and modify the personal
information you provided in the Registration
Form by visiting ACCOUNT
DETAILS.
This includes updating your delivery address
to ensure items are sent to the correct location
or providing an updated contact telephone
number should we need to contact you regarding
delivery as well as altering your credit and
details.
In order to ensure that we can provide you
with the most efficient service we ask that
you alter your profile, if necessary. PetroChemLink
will also take reasonable steps to destroy
or permanently de-identify information if
it is no longer required or if you ask us
to do so because you no longer intend to use
our site. However, due to technical and accounting
constraints your information may not be completely
destroyed. PetroChemLink may also need to
retain information in order to fulfil legal
responsibilities or resolve disputes which
may arise.
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9.
Contacting PetroChemLink
Naturally,
it is in our interest to protect your privacy
in order that we develop a long and trusted
relationship with you. If at anytime you have
any questions regarding this Privacy Statement,
the practices of this site or dealings with
this Web site, you can contact:
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Director Customer Service PetroChemLink Pty
Ltd.
3/184 Labouchere Road
Como WA 6152
Email: info@PetroChemLink.com
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10.
Privacy Statement Updates
PetroChemLink
strives to comply with the Privacy Commissioner's
Information Privacy Principles in the National
Scheme for Fair Information Practices in the
Business Sector. PetroChemLink also intends
to comply with industry privacy codes as and
when they are developed.
If further privacy legislation and/or self-regulatory
codes are introduced or our Privacy Statement
is updated, we will summarise any modifications
or enhancements in this section of our Privacy
Statement.
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